Contact information

2. Contact Information

ESTK - Customer Service
E.Syla
Gutenbergstrasse 7
4052 Ansfelden
Austria

Email: info@estkshop.com
Telephone: +43 677 624 36241
Shop: www.estkshop.com

How to contact us:
For questions about products, orders, deliveries, withdrawal, returns, defects, or data protection, please email us. For order-related enquiries, please include your order number and, where possible, the email address used for the purchase. We generally respond within two to three business days.

Contacting us in advance makes processing a return easier, but it is not a condition for validly exercising statutory rights.

NO RETURNS TO SUPPLIERS: Do not return goods on your own initiative to a foreign supplier address shown on the parcel. Unless we provide a different Austrian or EU return address for your specific case, the authorised return address is Gutenbergstrasse 7, 4052 Ansfelden, Austria.